On June 21, 2010, Apple released iOS 4 to update the 2008's iPhone 3G and second-generation iPod Touch, and 2009's 3GS and third-generation iPod Touch. It was a free download that upgrades the iOS 3.1.3 operating system and provide better security and support and allows users to multitask and manage applications better among many other enhancements such as new camera fuctions, on-the-go playlist creation; and support for external bluetooth keyboard, iCal and iBooks.
Almost immediately after the upgrade was released to users, the Apple Support forum began buzzing with complaints that the upgrade left the iPhone 3G and 3GS slower and that calls were being dropped and muted because the proximity sensors did not turn off when the phones were placed to the ear to make a call.
In response, Apple announced at the beginning of September that the iSO4.1 will alleviate these delays. Apple CEO, Steve Jobs stated "First of all, a lot of bugs have been fixed," said Jobs on Wednesday. Proximity sensor bugs, Bluetooth bugs, iPhone 3G performance bugs. All the bugs that we've been nailed on. We think we've nailed a lot of them."
The iOS 4.1 was released within a week of Jobs addressing the problem. But it seems as though the upgrade has caused the same delays for users and one California woman, Bianca Wofford, is taking Apple to court over it! Wofford feels that Apple knowingly released the iOS 4 with bugs so that users would abandon their older iPhones and purchase an iPhone 4. Wofford is upset because there is no remedy that will allow her to revert back to her previous operating system besides jailbreaking.
Wofford wrote in her claim "Even though Apple has actual knowledge of thousands of complaints from iPhone 3G/3GS consumers, Apple does not allow for those same users/consumers of third generation devices to download and re-install earlier and optimized iOS3.x operating system without resorting to 'hacker' tactics that will void Apple warranties and violate iPhone user agreements."
Wofford's lawsuit claimed that Apple broke various CA consumer rights and business practices laws and intentionally duped loyal users. If Apple is found guilty, Wofford requested that $5,000 is granted to each customer with similar problems.
I am curious how Apple will respond to these allegations. Stay tuned.
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